Shipping policy
Last updated: October 14, 2026
Where we ship
We currently ship to addresses in the United States only.
Processing time
Orders are prepared and shipped within 1 to 5 business days (Monday to Friday, excluding U.S. federal holidays). We'll email you a tracking number as soon as your order ships.
Shipping options and rates
| Option | Delivery after shipping | Cost |
|---|---|---|
| Standard (USPS) | 2 to 5 business days | Free on all orders. |
| Express (USPS Priority) | 1 to 3 business days | $15.00 |
Delivery times are carrier estimates and aren't guaranteed. Your shipping cost is always shown at checkout before you pay.
Tracking
Tracking can take up to 24 hours to show movement after you receive your shipping email.
Address changes
Please double-check your address at checkout. If you notice a mistake, email us right away. We can only update an address before the order is prepared for shipment.
Lost, late or damaged packages
If your package is lost in transit or arrives damaged, we'll replace it or refund you. See our Refund policy for how to let us know.
Sales tax
Sales tax is calculated at checkout where it applies.
Contact
Questions about an order? Email support@fivacore.com with your order number, or call +1 734-648-5560.